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News

Mirna Wessels appointed Managing Director for Conexus

JOHANNESBURG – Conexus, award-winning outsourced call centre company, has announced that Mirna Wessels has been appointed new Managing Director of the company...
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Are you listening to the voice of your customer?

We all know that poor customer experience is one of the main reasons for customer defection...
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Quality Management for Call Centres

BRYANSTON – Call Centre company Conexus has announced the launch of Evalu-X, the first comprehensive quality management tool for call centres to reach the South African market.
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Another SABS Stamp of Approval for Conexus!

BRYANSTON – After a thorough assessment by the SABS, Outsourced Call Centre company Conexus, once again, received their quality certification; ISO 9001:2000.
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Nissan Shifts Service in Africa to the Next Level

BRYANSTON – Breaking into new territory, the African Regional Office of Nissan South Africa is setting the standard for measuring customer sales and service satisfaction in the automotive industry in Sub Sahara Africa.
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Conexus answers the call!

Conexus, Outsourced Call Centre Solutions Company, celebrates its 4th year of operation this year, by extending its range of service options to customers.
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Measuring Brand Experience 24 hours after the event

A new measurement tool has recently hit the global services market and Marketing and Operations teams are wondering how they ever worked without it. "It’s like cell-phones in the 90’s" say Jake Orpen, Managing Director of Conexus, "before 1992 we didn’t know that we had a need for telecommunications mobility, now our businesses can’t survive without mobile phones".
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To BEE or not to be

Following the Government’s publishing of the new Codes of Good Practice for implementation of Black Economic Empowerment in February 2007, Conexus, a South African Call Centre Outsourcing company, is one of the first QSE’s (Qualifying Small Enterprises) to be audited by Empowerdex (a rating agency)...
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Conexus March Ezine

Welcome to the March e:zine
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Conexus October Ezine

Welcome to our very first e:zine edition? called >>> connect...
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Conexus gathers momentum in the global call centre outsourcing industry.

BRYANSTON - Conexus, a lead player in South Africa’s call centre industry, has recently been awarded an international project that demonstrates South Africa’s capability and credibility as an off-shore destination for the outsourcing of Call Centre projects
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Do you really know who and where your customers are?

E-marketing is the latest bullet in the Direct Marketers armoury.
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The Nexus of Conexus Expands

Conexus, one of South Africa’s newest additions to the Outsourced Call Centre market has plenty to smile about as it celebrates the beginning of its 3^rd year of operation.
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Telephone is King

Too often these days Marketers get carried away with arty above-the-line campaigns that are hugely creative and stimulating to the senses but don’t actually convert into sales (if this is measured at all).
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The new kid on the Customer Contact block!

Following its launch in March 2004, Conexus, an award-winning provider of Customer Interaction Solutions, has announced its arrival as a major customer contact player with its Call Centres consistently generating over 120 000 outbound calls per month.
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Conexus wins at the Loeries 2004!

Conexus was recently awarded 3 Loeries for Digital Media, Multiple Media and CRM in respect of its Cargo Cares Programme, which was implemented in conjunction with Cargo Motors.
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